qawww.mercycareplan.comArizona Medicaid | AHCCCS | Mercy Care Health Care Programs

Main Navigation Find a Provider / Pharmacy Find a Pharmacy Mercy Care Web Portal Fraud & Abuse Find a DentistContact Us Español العربية Sign Up For E-mail & Text A - Decrease the font size in the Page A - Increase the font size in the Page Search Menu Home Become a Member For Members For Providers Health & Wellness Opioids Community Outreach Members and Providers For information on 2020 Mercy Care Advantage member materials, access MercyCareAZ.org below, then click the "For Members" button under Mercy Care Advantage. Go to MercyCareAZ.org Welcome to Mercy Care Mercy Care Mercy Care administers health care benefits to members of the AHCCCS program. Members Providers Mercy Care Long Term Care Mercy Care Long Term Care offers nursing home and in-home care. We’re proud to continue to serve members in Maricopa, Gila, Pima, and Pinal counties. Members Providers Mercy Care Advantage Mercy Care Advantage is a health plan for people with special needs who qualify for AHCCCS and Medicare. Members Providers Your local connection to quality care Mercy Care is a not-for-profit health plan serving AHCCCS members (ACC, DDD and long-term care). Mercy Care Advantage is a health plan for people with special needs who qualify for AHCCCS and Medicare. We have been a part of the Arizona community since 1985. We offer high-quality health care and support recovery and resiliency. We deliver holistic, individualized care solutions. We are proud to oversee service delivery for our members’ medical, long-term care, developmental and behavioral health needs. We work with a large network of providers Our strong provider partnerships ensure delivery of quality, coordinated health care for our members. We give back to the community We live and work in Arizona. By partnering with more than 20 local non-profits, we are always supporting our community and our members. We are part of Dignity Health and Carondelet Health Network Our parent hospitals include St. Joseph’s, Phoenix Children’s, Barrow Neurological Institute, Chandler Regional, Mercy Gilbert and St. Josephs, St. Mary’s and Holy Cross. Questions? Contact us At Mercy Care, we are here to help. If you are a member, please call us. We can help you understand your benefits and get the services you need. Mercy Care 7 a.m. to 6 p.m., Monday through Friday 602-263-3000 or 1-800-624-3879 TTY/TDD 711 Mercy Care Advantage 8 a.m. - 8 p.m., 7 days a week 602-586-1730 or 1-877-436-5288 TTY/TDD 711 Grievances and appeals Please let us know if you have a concern or complaint with your care or services. The fastest way to report a grievance is to call Member Services at one of the above phone numbers. You can also visit the pages below for more information. Mercy Care Mercy Care Advantage Mobile App Mercy Care has a mobile app! You can find a provider, view the member handbook, check your claims, order a new ID card and see your current medications, all on your mobile device. Read more about our mobile app here. Follow us! Notice of Non-Discrimination Mercy Care Advantage Skip Footer Sitemap [+] Become a Member Mercy Care Mercy Care Long Term Care Mercy Care Advantage For Members News & Events Member Information Mercy Care Mercy Care Long Term Care Mercy Care Advantage For Providers Provider Information Tools & Education Mercy Care Mercy Care Long Term Care Mercy Care Advantage Health & Wellness Diseases & Conditions Doctor Visits Live Well Pregnancy Children Resources Mercy Care / Mercy Care Advantage Contact us Privacy · Legal · Web Privacy · Survey Results · Adobe Reader Copyright © Mercy Care, All Right Reserved. H5580_17_055 CMS Approved: 02/01/2017 Last Updated: 10/1/2019 Mercy Care Advantage is an HMO SNP with a Medicare contract and a contract with the Arizona Medicaid Program. Enrollment in Mercy Care Advantage depends on contract renewal. You are now leaving the Mercy Care website. The website information you will be accessing is provided by another organization or vendor. If you do not want to leave our website, please click the X”. Continue...